Refund policy
90-Day Money-Back Guarantee
If you're not happy with your Beamaroo laser tag set for any reason, contact us within 90 days of receiving your order and we'll give you a full refund, no questions asked.
How to start a return: reach out through our Contact page with your order number. We'll reply with return instructions. Please send the set back with all of its parts.
Damaged or defective items: if your order arrives damaged, defective or incorrect, contact us right away with a photo and we'll send a replacement or issue a refund.
Refunds: once we receive your return, we'll process the refund to your original payment method. Your bank or card issuer may take a few business days to post it.